📦 Packing Guidelines
📦 Packing Guidelines
Use good quality packing materials
Parcel size should not exceed 80cm
For fragile items, wrap items separately with cushioning materials and display caution label.
Paste waybill securely on parcel & remove irrelevant labels
Always pack tightly & keep surface smooth to prevent damage to parcel Use strong tape to secure parcel (e.g electrical, brown plastic etc.)
Learn moreQuick Guide to Pack Your Parcels
Parcels not adhering to proper packaging guidelines will be rejected at the point of pick-up or drop-off
1
Pack
Pack your items in proper packaging materials and include protective wraps. Seal your parcel with strong adhesive tapes.
2
Label
Print and attach your waybill on the parcel or write down your order number. Ensure the details are accurately and clearly labelled to ensure smooth deliveries.
3
Send
Pickupp agents will collect your parcel at your doorstep (for Express & Same Day) or you may drop-off your parcels at any Pickupp Service Points for next day/international deliveries.
For Small Items
- Use polymailer, envelope or padded envelope for non-fragile items
For Bulky Items
- Use strong corrugated or carton boxes
- Fill up any empty spaces i.e. with paper, bubble-wraps etc
Packaging Guidelines
- Do not use plastic bags
- Do not use weak/damaged boxes
- Label & bubble-wrapped fragile items
- All packaging should be tight and snug
- Always seal your package securely
Label Your Parcel
Print and attach your waybill or write your order number on the parcel.
Ensure that the order number is clear & legible
Remove any old/additional waybills
Attach the new waybill firmly on the parcel
*While not mandatory, we do encourage senders to include a copy of the invoice in the parcel (if any).
Prohibited Items
Bulky Items
Including (but are not limited to) dumbbells, weights, packets of rice over 5kg
Living Things
Living Plants, Animals
Unprotected Glass Items
Including (but not limited to) bottles and containers of any kind
Marketable Securities
Cash, Cheques, Bills, Stocks, etc.
Flammable or Volatile Items
E.g. Fireworks, kerosene, gas canisters or paint thinner
Perishables
Vegetables, Fruits, etc.