We received this question a lot from our partners as they wonder how our system works.

Fret not! Below you can find out how the 4-hour delivery lead time works and what it means for you.

Orders ready to be picked up NOW:

  • As soon as you place an order, it will be dispatched immediately to delivery agents within your pick-up location proximity
  • Your parcel will be picked up usually within 2 hours of the arranged pick-up time


Scheduled orders (placed in advance):

  • For scheduled deliveries, orders will be dispatched 30 minutes before your arranged pick-up time
  • You can schedule your deliveries up to 7 days in advance


Try out our awesome delivery service by signing up at my.pickupp.io and let us deliver those parcels to your customers or send a gift to your loved ones!